Delivery Information

Click and Collect

Pick Up

Click and Collect Orders can be collected on Saturday mornings – 8.30 to 12 noon. They will be available from Pentland Biomass/Pentland Plants, Loanhead, EH20 9QG. Turn right into the yard opposite the Pentland Plants car park. Call 0131 440 7949.

Orders received before 12 noon on a Friday can be picked up on the Saturday.

Recycling – We Reuse Our Bags and Pallets

Please return Pentland Biomass used bags and pallets for Reuse.

We have an area in the Pentland Plants car park where you can drop off bags and pallets.

EH Deliveries

Delivery

Pentland Biomass deliver in the EH postcode area using our own vehicles. We have a few different types of vehicle but in the main, our deliveries are undertaken in small lorries fitted with cranes. These lift pallets off and place them within a few metres of the vehicle. It means we are sometimes able to lift goods into gardens or driveways rather than leaving them at the kerbside. We will do our best to get your delivery as close to your property as we can. If you have special delivery instructions, please give us more details at the point of checkout in the box provided.

There is a one of delivery charge of £20 added at checkout for single or multiple orders in the EH postcode area.

Handball

If you require your pellets to be handballed, there is an additional charge for this. Please contact the office on 0131 440 7949 to organise.

Recycling – We Reuse Our Bags and Pallets

Please return Pentland Biomass used bags for Reuse. We can collect them when you place your next order, or if you are passing, we have an area in the Pentland Plants car park where you can drop off bags. Pentland Plants/Biomass, Loanhead, EH20 9QG.

UK Mainland Deliveries

Delivery

Pentland Biomass use the Palletways network to deliver orders around the UK mainland. Mainly these deliveries take place in vehicles which are the size of a bin lorry and pallets are delivered to kerbside. If you have access issues for this size of vehicle, we are able to organise a smaller one. Sometimes this means that the delivery takes an extra couple of days to reach you. If you have special delivery instructions, please give us more details at the point of checkout in the box provided.

There is a delivery charge for each pallet which is added at the point of checkout.

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